As of now we’re only able to offering shipping to the USA. All our products are shipped directly from our warehouses in Milan Italy.
All packages are shipped with DHL-UPS and signature confirmation is required. We cannot ship to PO boxes and military addresses. Please Note that there are certain restrictions on products, and some products cannot be shipped to certain destinations. Shipping cost will be calculated at the checkout page based on your destination.
Standard shipping will take approximately 5-7 business days to arrive from the order date:
- Shipping is FREE over $200 for all domestic orders
- Please note that purchases placed after 4pm ET are considered as made the next business day. Fulfillments are not processed on weekends and federal holidays.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours from the time an order is shipped out of our warehouse.
All shipments are tracked, insured, and require signature confirmation upon delivery. If your not home they will attempt a second delivery. If you miss the package and it gets returned to us you will have to pay the standard shipping cost of $14.99 to re-ship the product including all products with FREE delivery. We are unable to make changes to any purchase once it has been placed. All orders are shipped directly from our warehouses in Milan Italy.
Luxury MRKT does not collect sales or use tax in all states. Your purchase may be subject to sales or use tax, unless your state is exempt from taxation. Many states require a sales/use tax return filing at the end of the year for taxable purchases that were not taxed (including internet purchases) and payment of use tax on those purchases. Customers outside the US will be responsible for the duty fees, if applicable.
For more details, please contact your local customs office/respective tax authority.
Luxury MRKT accepts U.S. returns as long as items comply with our return policy, are in the same condition as described on the product page, and are requested within 14 business days of delivery. The policy Excludes all Non-US orders, secondhand MRKT2, Certain Designers and all Pre-Orders. We can only honor returns through the following return process:
- A written request must be submitted by email to email@example.com within 14 business days of delivery (as proven by the tracking number). Please provide your order number. All accepted returns will be issued as a store credit.
- Buyer will be responsible for return label, as we do not offer return labels at this time. Upon receipt of the return, you will receive a store credit, regardless of reason, within 5-7 business days after product is fully examined.
*Please make sure you insure your return package. Luxury MRKT is not responsible for lost or undeliverable packages.
Returned merchandise must be in the same condition as when you received it, unworn, undamaged, saleable, with original tags and packaging.
LuxuryMRKT reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition. Please note that sale items, items purchased with discount codes, and sourced items are not returnable.
*All orders purchased outside the U.S., secondhand MRKT2 purchases & Pre-orders are final sale and cannot be returned for any reason. Be sure to review all item details before buying.