Luxury MRKT accepts U.S. returns as long as items comply with our return policy, are in the same condition as described on the product page, and are requested within 14 business days of delivery. The policy Excludes all Non-US orders, secondhand MRKT2, Certain Designers and all Pre-Orders. We can only honor returns through the following return process:
- A written request must be submitted by email to firstname.lastname@example.org within 14 business days of delivery (as proven by the tracking number). Please provide your order number. All accepted returns will be issued as a store credit.
- Buyer will be responsible for return label, as we do not offer return labels at this time. Upon receipt of the return, you will receive a store credit, regardless of reason, within 5-7 business days after product is fully examined.
*Please make sure you insure your return package. Luxury MRKT is not responsible for lost or undeliverable packages.
Luxury MRKT cannot accept international returns. Please note, if an international package is returned to us the client will be responsible for all incurred fees.
Returned merchandise should be in the same condition as when you received it, unworn, undamaged, saleable, with original tags and packaging.
LuxuryMRKT reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition. Please note that sale items, items purchased with discount codes, and sourced items are not returnable.
*All orders purchased outside the U.S., secondhand MRKT2 purchases & Pre-orders are final sale and cannot be returned for any reason. Be sure to review all item details before buying.